About Us
Return Policy
Thank you for shopping with The Genius Brand!
If you are not 100% satisfied with your purchase, we're here to help.
To be eligible for a return and reimbursement please make sure that:
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The product was delivered within the last thirty (30) days.
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You have the receipt, order confirmation or proof of purchase from The Genius Brand.
For the fastest return processing, please contact us with your return order details here .
Note: If you purchased from a retailer, you must return the item to the store where you made the purchase, following their terms and return policy.
Please allow 1 billing cycle for the refund credit to appear on your credit card statement. The original order information is required for reimbursement. Please note that we do not have the ability to trace your return. Refer to the shipping information sent by the carrier for tracking services.
If you have any questions about our return and refund policy, please contact us at hello@thegeniusbrand.com